Awards
QUALITY MANAGEMENT SYSTEM - ISO 9001:2008
MULTILINE Management committed to deliver quality products on time to the customers with the aim of enhancing customer satisfaction.
Management has adopted documented quality management system in line with the requirements of ISO 9001:2008 Standard. Through management system MULTILINE Management aims to reduce and eventually eliminate non conformances in the processes to meet the customer requirements and strives to exceed the customer expectations by delivering high quality products in line with customer requirements.
Management focuses on:
- Implementing quality policy to demonstrate the management commitment to enhance customer satisfaction.
- Adopting plan do check act principle to establish the system and to execute the activities.
- Defining measurable quality objectives to demonstrate the continual improvements.
- Enhancing employee competence by providing regular trainings; and on periodical basis employees competence is evaluated to determine the effectiveness of trainings
- Adopting documented quality management system in line with the ISO 9001:2008 requirements
- Adopting management principles to manage organization operations:
- Customer focus
- Team work
- Leadership
- Continual improvement
- Process approach
- Factual approach to decision making
- Systematic approach to management system
- Supplier relationship
- Improving processes to achieve quality results
- Defining, monitoring and measuring key process and key performance indicators to assess the efficiency and effectiveness of processes
- Defining process control parameters to ensure that process is capable of delivering the results
- Proposing and implementing corrective actions rather than corrections
- Proposing and implementing corrective actions rather than corrections
- Coordinating with certification body to carry out audits
- Continual improvement
ENVIRONMENT ISO 14001:2004 & HEALTH & SAFETY OHSAS 18001:2007
MULTILINE Management is committed to prevent the pollution to the environment and protect the employees, visitors. HSE Management is an essential part of MULTILINE overall management system that focuses on adopting systematic approach to ensure the safety of personnel and no pollution to the environment.
Management is committed to provide safe working environment to employees; Management focuses on:
- Developing documented management system in line with the requirements of ISO 14001:2004 and OHSAS 18001:2007 Standards and integrating with the quality management system.
- Implementing HSE policy
- Defining, monitoring, measuring health & safety and environment objectives
- Developing management programs to achieve the health & safety and environment objectives
- Developing environmental aspects-impact register and establishing operational controls with the aim of preventing pollution to the environment
- Developing hazard risk register and establishing operational controls with the aim of achieving Lost Time due to Incidents = ZERO
- Complying with the applicable legal requirements
- Conducting mock drills to tests the emergency response plans
- Enhancing the competence of employees to adopt HSE management system
- Conducting walk through audits to ensure that operational controls are effective
- Planning and conducting internal audits to verify the conformance to management system
- Adopting corrective actions and preventive actions rather than corrections
- Coordinate with external entities to carry out health & safety and environment audits
- Communicating HSE policy to visitors and suppliers
- Conducting regular meetings to review the adequacy of management system documents and performance of management system
- Continual improvement of the management system